Mobile, Alabama internet providers compared

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What’s the cheapest internet plan in Mobile?

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Fastest internet plans in Mobile

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Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

• 0 to 5Mbps allows you to tackle the basics — browsing the internet, sending and receiving email, streaming low-quality video.
• 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
• 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming. 
• 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming. 
• 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.

How CNET chose the best internet providers in Mobile

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.

Once we have this localized information, we ask three main questions:

1. Does the provider offer access to reasonably fast internet speeds?
2. Do customers get decent value for what they’re paying?
3. Are customers happy with their service?

While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also take into account real-world speed data from sources like Ookla and FCC reports.

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Mobile FAQs

What is the best internet service provider in Mobile?

AT&T Fiber is the best internet service provider in Mobile due to its broad fiber coverage, symmetrical upload and download speeds, favorable service terms, and high customer satisfaction. Xfinity is a close second, boasting the best wired internet coverage in Mobile and the cheapest internet plan of any major ISP in the area.

Is fiber internet available in Mobile?

Yes. Nearly half of all Mobile households are wired for fiber internet service, according to the FCC. Availability is greatest in the Crichton, Princeton Woods and Navco communities, but fiber service can be found in random neighborhoods throughout Mobile. AT&T is the primary fiber internet provider in the Mobile area.

Who is the cheapest internet provider in Mobile?

Xfinity has the cheapest internet plan in Mobile, with service starting at $20 per month for speeds up to 75Mbps. Mediacom is another top choice for cheap internet in Mobile, with starting rates of $35 to $55 per month for max download speeds of 100 to 1,000Mbps.

Which internet provider in Mobile offers the fastest plan?

AT&T Fiber offers the fastest internet plan in Mobile, up to 5,000Mbps starting at $250 per month. The plan, along with other AT&T Fiber plans ranging from 300 to 2,000Mbps, come with the fiber-unique advantage of symmetrical upload and download speeds, a benefit not typically available from other internet connection types.

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